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Product Queries

Technical support, faulty goods & manufacturers contact details

Please contact the manufacturers directly for technical support. The numbers are shown below. You will be asked to supply your product part code and serial numbers when calling these numbers.

If you are advised to return faulty goods to us for replacement, please make a note of the returns reference number provided by technical support. Please log in to your My Account page and find the product you want to return on your order.

Don’t worry if you didn’t create an account when you ordered, you can do it now and your orders will be visible.

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