Main product

Overview


Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.




Reasons to buy

  • 3-5 business day offsite repair[1]
  • For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
  • HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
  • HP’s expert technicians have the tools and resources to repair your equipment properly.
  • Prepaid return shipment
  • Prepaid shipment to HP repair center
  • Remote problem diagnosis and telephone support

Specification

Technical Description: HP 4Y PICKUPRETURN NOTEBOOK ONLY SVC
Features
UNSPSC-code:
81111812
On-site support:
No
Phone support:
Yes
Number of years:Period of time over which the product may be used.
4 year(s)
Response time:The response time is the time difference between the moment that a source (for example a video card) sends a signal and that equipment (for example a monitor) receives or display the signal. (Used abbreviations: R/F = Rise and Fall.)
72-168 h
Service time (hours x days):
9x5
License quantity:The number of software licenses, which are contracts which allow a business or individual to use a piece of software.
1 license(s)

Supplier features
Coverage period (months):
48
Additional information:
Excludes external monitor
Care Pack type:
Electronic
Coverage details:
Standard workdays - 9 hours
Duration:
4 years
Logistics options:
Courier pick up and return
Place of service:
Offsite
Response time:The response time is the time difference between the moment that a source (for example a video card) sends a signal and that equipment (for example a monitor) receives or display the signal. (Used abbreviations: R/F = Rise and Fall.)
Repaired within 3-7 business days
Service method:
Depot repair
Support type:
Pickup and return
Warranty coverage:
In warranty
Warranty type:
S

Product details

UB0G7E HEWLETT PACKARD INCORPORATED 4580511570415

HP 4Y PICKUPRETURN NOTEBOOK ONLY SVC

£133.00 and In stock

SKU: UB0G7E

HP 4Y PICKUPRETURN NOTEBOOK ONLY SVC

Quick Code: Q3493324 MPN: UB0G7E
£133.00

Quantity:
In Stock
delivery_truck_speedExpected Delivery Tuesday 4th August

Key Features

  • Remote problem diagnosis and telephone support
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair[1]
  • Prepaid return shipment