Main product

Overview


Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.




Reasons to buy

  • 3-5 business day offsite repair[1]
  • For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
  • HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
  • HP’s expert technicians have the tools and resources to repair your equipment properly.
  • Prepaid return shipment
  • Prepaid shipment to HP repair center
  • Remote problem diagnosis and telephone support

Specification

Technical Description: HP 4y Offsite Notebook
Features
UNSPSC-code:
81111812
Number of years:Period of time over which the product may be used.
4 year(s)
Response time:The response time is the time difference between the moment that a source (for example a video card) sends a signal and that equipment (for example a monitor) receives or display the signal. (Used abbreviations: R/F = Rise and Fall.)
72-168 h
Service type:
Collect & Return
License quantity:The number of software licenses, which are contracts which allow a business or individual to use a piece of software.
1 license(s)

Supplier features
Coverage period (months):
48
Care Pack type:
Electronic
Coverage details:
Standard workdays - 9 hours
Duration:
4 years
Logistics options:
Courier pick up and return
Place of service:
Offsite
Response time:The response time is the time difference between the moment that a source (for example a video card) sends a signal and that equipment (for example a monitor) receives or display the signal. (Used abbreviations: R/F = Rise and Fall.)
Repaired within 3-7 business days
Service method:
Depot repair
Support type:
Pickup and return
Warranty coverage:
In warranty
Warranty type:
S

Product details

U9EE5E HEWLETT PACKARD INCORPORATED 4573285664336

HP 4y Offsite Notebook

£52.00 and In stock

SKU: U9EE5E

HP 4y Offsite Notebook

Quick Code: Q3492245 MPN: U9EE5E
£52.00

Quantity:
In Stock
delivery_truck_speedExpected Delivery Tuesday 4th August

Key Features

  • Remote problem diagnosis and telephone support
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair[1]
  • Prepaid return shipment