Main product

Overview


Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.




Reasons to buy

  • 3-5 business day offsite repair[1]
  • For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
  • HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
  • HP’s expert technicians have the tools and resources to repair your equipment properly.
  • Prepaid return shipment
  • Prepaid shipment to HP repair center
  • Remote problem diagnosis and telephone support

Specification

Technical Description: HP 1 year Post Warranty Pickup and Return Notebook Hardware Support
Features
UNSPSC-code:
81111812
HP segment:
Business
Compatibility:The other products, software and hardware this product can be used with.
HP 215 Series 1/1/0 Warranty HP 345 / HP 355 Series 1/1/0 Warranty HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty HP 250 Series 1/1/0 Warranty HP 255 Series 1/1/0 Warranty HP x2 210 G1 Tablet/ HP 210 Notebook
Number of years:Period of time over which the product may be used.
1 year(s)
Service time (hours x days):
5x9
Type:Characteristics of the device.
Pick-up&return

Supplier features
Coverage period (months):
12
Additional information:
Excludes external monitor
Care Pack type:
Electronic
Coverage details:
Standard workdays - 9 hours
Duration:
1 year
Logistics options:
Courier pick up and return
Place of service:
Offsite
Response time:The response time is the time difference between the moment that a source (for example a video card) sends a signal and that equipment (for example a monitor) receives or display the signal. (Used abbreviations: R/F = Rise and Fall.)
Repaired within 3-7 business days
Service method:
Depot repair
Support type:
Offsite repair
Warranty coverage:
Post warranty
Warranty type:
P

Product details

U9BB0PE HEWLETT PACKARD INCORPORATED 4573285883188

HP 1 year Post Warranty Pickup and Return Notebook Hardware Support

£25.00 and In stock

SKU: U9BB0PE

HP 1 year Post Warranty Pickup and Return Notebook Hardware Support

Quick Code: Q3492125 MPN: U9BB0PE
£25.00

Quantity:
In Stock
delivery_truck_speedExpected Delivery Tuesday 4th August

Key Features

  • Remote problem diagnosis and telephone support
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair[1]
  • Prepaid return shipment