Main product

Overview


Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.




Reasons to buy

  • 3-5 business day offsite repair[1]
  • For products in non-critical environments, Pickup and Return Service offers a reliable, lower-cost alternative to onsite support.
  • HP provides door-to-door service that includes pickup, repair of the defective product, and return of the operational product.
  • HP’s expert technicians have the tools and resources to repair your equipment properly.
  • Prepaid return shipment
  • Prepaid shipment to HP repair center
  • Remote problem diagnosis and telephone support

Specification

Technical Description: HP 4 year Pickup and Return Notebook Hardware Support
Features
UNSPSC-code:
81111812
HP segment:
Business

Supplier features
Coverage period (months):
48
Additional information:
Excludes external monitor
Care Pack type:
Electronic
Coverage details:
Standard workdays - 9 hours
Duration:
4 years
Logistics options:
Courier pick up and return
Place of service:
Offsite
Response time:The response time is the time difference between the moment that a source (for example a video card) sends a signal and that equipment (for example a monitor) receives or display the signal. (Used abbreviations: R/F = Rise and Fall.)
Repaired within 3-7 business days
Service method:
Depot repair
Support type:
Pickup and return
Warranty coverage:
In warranty
Warranty type:
S

Product details

U7868E HEWLETT PACKARD INCORPORATED 4053162117129

HP 4 year Pickup and Return Notebook Hardware Support

£112.00 and In stock

SKU: U7868E

HP 4 year Pickup and Return Notebook Hardware Support

Quick Code: Q3489896 MPN: U7868E
£112.00

Quantity:
In Stock
delivery_truck_speedExpected Delivery Tuesday 4th August

Key Features

  • Remote problem diagnosis and telephone support
  • Prepaid shipment to HP repair center
  • 3-5 business day offsite repair[1]
  • Prepaid return shipment