Main product

Overview


Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]<'sup>




At-a-glance


  • End user alerts and automated IT ticketing

  • Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

  • Onsite repair or replacement, anywhere work happens

  • Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

  • Predictive AI-powered insights and proactive onsite support

  • Remote problem diagnosis and support




Reasons to buy

  • End user alerts and automated IT ticketing
  • Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
  • Onsite repair or replacement, anywhere work happens
  • Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
  • Predictive AI-powered insights and proactive onsite support
  • Remote problem diagnosis and support

Specification

Technical Description: HP 3 year Active Care Next Business Day Response Onsite Notebook Hardware Support
Features
Number of years:Period of time over which the product may be used.
3 year(s)
License quantity:The number of software licenses, which are contracts which allow a business or individual to use a piece of software.
1 license(s)

Packaging data
Quantity per pack:The amount in each pack.
1 pc(s)

Supplier features
Care Pack type:
Electronic
Coverage details:
Standard workdays - 9 hours
Coverage period:
36 month(s)
Duration:
3 years
Place of service:
Remote and Onsite
Response time:The response time is the time difference between the moment that a source (for example a video card) sends a signal and that equipment (for example a monitor) receives or display the signal. (Used abbreviations: R/F = Rise and Fall.)
Next business day response
Service method:
Onsite and Predictive Support
Support type:
Active Care
Warranty coverage:
In warranty
Warranty type:
S

Product details

U18KTE HP 4573595634753

HP 3 year Active Care Next Business Day Response Onsite Notebook Hardware Support

£82.00 and

SKU: U18KTE

HP 3 year Active Care Next Business Day Response Onsite Notebook Hardware Support

Quick Code: Q523065 MPN: U18KTE
£82.00

Out of Stock

Key Features

  • Remote problem diagnosis and support
  • Replacement parts and materials
  • Firmware updates for selected products