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Overview

Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.^[1,2]<'sup>

At-a-glance

End user alerts and automated IT ticketing

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Onsite repair or replacement, anywhere work happens

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Predictive AI-powered insights and proactive onsite support

Remote problem diagnosis and support

Reasons to buy

End user alerts and automated IT ticketing
Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.
Onsite repair or replacement, anywhere work happens
Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.
Predictive AI-powered insights and proactive onsite support
Remote problem diagnosis and support

Specification

Technical Description: HP 3 year Active Care Next

Features

UNSPSC-code:

81111812

Supplier features

Coverage period (months):

Care Pack type:

Electronic

Coverage details:

Standard workdays - 9 hours

Duration:

3 years

Place of service:

Remote and Onsite

Next business day response

Service method:

Onsite and Predictive Support

Support type:

Active Care

Warranty coverage:

In warranty

Product details

U18HNE HP 4573595634692

HP 3 year Active Care Next

£58.99 and In stock

SKU: U18HNE

HP 3 year Active Care Next

Quick Code: Q528016 MPN: U18HNE

£58.99

Quantity:

In Stock

Key Features

End user alerts and automated IT ticketing
Remote problem diagnosis and support