Overview



Experience optimal uptime and fast resolutions with HP Active Care[1,2]<'sup> for the way people work either in the office or on the go. Add HP Wolf Protect and Trace to reliably protect data, track your fleet of high-end HP devices, and keep unauthorized users from accessing your files and documents on your network.[3,4,5]<'sup>




At-a-glance



  • A gold standard in data protection

  • Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

  • Hardware-enforced persistent protection

  • Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

  • HP TechPulse-enabled support features

  • Next business day onsite hardware support[1]

  • Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.

  • Quickly locate missing devices

  • Remote problem diagnosis and support




Reasons to buy


  • A gold standard in data protection
  • Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.
  • Hardware-enforced persistent protection
  • Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.
  • HP TechPulse-enabled support features
  • Next business day onsite hardware support[1]
  • Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee’s HP device, IT can more quickly identify needed repairs and make replacements.
  • Quickly locate missing devices
  • Remote problem diagnosis and support

Specification


Technical Description: HP 3y Active Care/Wolf Protect and Trace Next Bus Day Response Onsite (models 2021+) NB HW Supp

Supplier features
Additional support option:
Wolf Protect and Trace
Care Pack type:
Electronic
Coverage details:
Standard workdays - 9 hours
Coverage period:
36 month(s)
Duration:
3 years
Place of service:
Remote and Onsite
Response time:The response time is the time difference between the moment that a source (for example a video card) sends a signal and that equipment (for example a monitor) receives or display the signal. (Used abbreviations: R/F = Rise and Fall.)
Next business day response
Service method:
Onsite and Predictive - Protect Support
Support type:
Bundled Support
Warranty coverage:
In warranty
Warranty type:
S


Product details


U05GCE HP

HP 3y Active Care/Wolf Protect and Trace Next Bus Day Response Onsite (models 2021+) NB HW Supp

£145.99 and In stock

SKUU05GCE

HP 3y Active Care/Wolf Protect and Trace Next Bus Day Response Onsite (models 2021+) NB HW Supp

Quick Code: Q1424432 MPN: U05GCE
£145.99

Quantity:
In Stock

Key Features

  • HP TechPulse-enabled support features
  • Remote problem diagnosis and support
  • A gold standard in data protection
  • Hardware-enforced persistent protection
  • Quickly locate missing devices