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Jabra Engage 50 II - USB-A UC Stereo

Jabra 5099-610-279 Engage 50 II - USB-A UC Stereo

Quick Code: Q823945Part Code: 5099-610-279Jabra
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Jabra Engage 50 II - USB-A UC Stereo

Jabra 5099-610-279 Engage 50 II - USB-A UC Stereo
Quick Code: Q823945Part Code: 5099-610-279
  • 3-microphone system
  • All-day comfort
  • Built-in busylight
  • Durable with a 3-year warranty
  • Real-time guidance (requires Engage+)*
  • SmartRinger with motion detection

Jabra Engage 50 II - USB-A UC Stereo

Jabra 5099-610-279 Engage 50 II - USB-A UC Stereo
Quick Code: Q823945Part Code: 5099-610-279
Quick Code: Q823945Part Code: 5099-610-279Jabra
Quick Code: Q823945
In Stock

Order now to avoid disappointment
Same day despatch when ordered
before 4pm Mon - Fri
Consumers may return unwanted items within 14 days of delivery.
Faulty items can be returned within 30 days of delivery.

Returns can be processed online or you can contact our customer service team. For more information see our returns section
RRP £324.00 SAVE 65%
£94.99 ex. VAT
£113.99

FREE
Delivery


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Overview



The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.




At-a-glance



  • 3-microphone system

  • A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.

    Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions.

    Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.

    Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.

    Told you it was clever.


    Free software download required. Integrations available for selected platforms.

  • All-day comfort

  • An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

    We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.

    *Weight varies for stereo and mono variants

  • Built-in busylight

  • Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

    It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

  • Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory.

    With a UC variant certified for Google Meet, Works With Chromebook and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

    2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details

  • Durable with a 3-year warranty

  • Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

    Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of.

    But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.

    *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017

  • Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest.

    Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.*

    *SmartRinger only sounds when the headset is lying on a flat surface

  • Real-time guidance (requires Engage+)*

  • Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.

    A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

  • SmartRinger with motion detection

  • Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.

    Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

  • That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeToneâ„¢ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

    We’ve included loads of groundbreaking hearing protecting technologies, including:


    IntelliToneâ„¢ 2.0, which keeps average noise exposure at a safe level

    PeakStopâ„¢ 105 dB, which prevents sudden loud noises

    BalancedVoiceâ„¢, which processes the incoming sound for clearer calls

    Speech level normalisation, which keeps incoming calls at your preferred volume

    Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

    Because hearing protection isn’t an afterthought. It’s a lifetime investment.

  • With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

    With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

  • With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

    This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.




Reasons to buy


  • 3-microphone system
  • A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.

    Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions.

    Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.

    Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.

    Told you it was clever.


    Free software download required. Integrations available for selected platforms.
  • All-day comfort
  • An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

    We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.

    *Weight varies for stereo and mono variants
  • Built-in busylight
  • Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

    It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.
  • Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory.

    With a UC variant certified for Google Meet, Works With Chromebook and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

    2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details
  • Durable with a 3-year warranty
  • Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

    Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of.

    But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.

    *Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017
  • Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest.

    Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.*

    *SmartRinger only sounds when the headset is lying on a flat surface
  • Real-time guidance (requires Engage+)*
  • Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.

    A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.
  • SmartRinger with motion detection
  • Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.

    Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.
  • That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeToneâ„¢ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

    We’ve included loads of groundbreaking hearing protecting technologies, including:


    IntelliToneâ„¢ 2.0, which keeps average noise exposure at a safe level

    PeakStopâ„¢ 105 dB, which prevents sudden loud noises

    BalancedVoiceâ„¢, which processes the incoming sound for clearer calls

    Speech level normalisation, which keeps incoming calls at your preferred volume

    Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

    Because hearing protection isn’t an afterthought. It’s a lifetime investment.
  • With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

    With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.
  • With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

    This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

Specification


Technical Description: Jabra Engage 50 II - USB-A UC Stereo

General
Type:Characteristics of the device.
Headphones & Headsets

Headphones
Driver unit:
2 cm
Ear coupling:Ear coupling describes the way in which headphones or earphones stay attached to, or inside, the ear. There are three common types of ear coupling: circumaural, supra-aural and intra-aural. Circumaural headphones enclose your ears with large pads that suppress external noise. Supra-aural headphones are typically more lightweight and sit on top of the ears with small pads. Intra-aural headphones come in two basic designs and neither style sits on the head itself. The first are ear buds, which sit just outside of the ear canal, on top of your ear lobes. The second type is actually inserted directly into the ear canal and offers some external noise suppression.
Supraaural
Maximum input power:The maximum power that can be inputted into the device.
30 mW

Microphone
MEMS (Micro-Electro-Mechanical System) microphone:
Yes
Number of microphones:
3
Microphone sensitivity:
-26 dB
Microphone frequency:The range of frequencies (low to high sounds) that the microphone can pick up (detect).
100 - 14000 Hz
Microphone type:
Boom

Operational conditions
Storage temperature (T-T):The minimum and maximum temperatures at which the product can be safely stored.
-5 - 55 °C
Operating temperature (T-T):The minimum and maximum temperatures at which the product can be safely operated.
-10 - 55 °C

Packaging content
Pouch:
Yes
Safety sheet:
Yes
Warranty card:
Yes

Packaging data
Package height:The distance from the top to the bottom of the packaging.
249 mm
Package depth:The distance from the front to the back of the packaging.
50 mm
Package width:The distance from one side of the packaging to the other.
185 mm

Performance
Housing material:
Plastic
Optimized for:
UC
Cable colour:Colour of the cable e.g. white, gray.
Black
Volume control:
No
Product colour:
Black
Headset type:A headset is headphones combined with a microphone, or one headphone with a microphone. Headsets provide the equivalent functionality of a telephone handset but with hands-free operation. Types of headsets include single earpiece (monaural) and double earpiece.
Binaural
Recommended usage:What the product should be used for, and how it should be used (e.g. ambient temperature).
Office/Call center
Wearing style:The way in which the device is worn.
Head-band
Product type:The sub-category of the product.
Headset

Ports & interfaces
USB connector:
USB Type-A
USB connectivity:The product has USB connector.
Yes
Connectivity technology:
Wired

Weight & dimensions
Weight:Weight of the product without packaging (net weight). If possible, the net weight is given including standard accessories and supplies. Please note that sometimes the manufacturer leaves out the weight of accessories and/or supplies.
63 g
Height:The measurement of the product from head to foot or from base to top.
167 mm
Depth:The distance from the front to the back of something.
54 mm
Width:The measurement or extent of something from side to side.
167 mm


Fast & Reliable Delivery
  • Free Standard Delivery on orders over £100 within 5 working days.
  • Priority Delivery options: 3 working days for £4.98, or next working day for £6.99.
  • Free Next Working Day Delivery for eligible orders, achieving a 95% success rate.
  • Orders placed before 4:00 pm Mon-Fri are dispatched the same day.
  • Delivery may require someone present to accept between 8 am and 6 pm, Mon-Fri.
  • UK Only: Sorry, international delivery is not available.

Flexible & Secure Returns
  • 14-Day Returns for unwanted goods.
  • 30-Day Returns for faulty items, with extended support for issues arising post-30 days under the manufacturer's warranty.
  • Hassle -free returns online or via customer service.

Special Notes:
  • Delivery exceptions for remote areas may incur additional charges and longer delivery times.
  • Missed deliveries? No worries. Two attempts made, with an option to collect from your local depot.
  • Oversize or overweight items might need an extra charge; we'll inform you in advance.

Customer First Approach
  • We understand things don't always go as planned. Whether it's a delivery query or return, our dedicated team at MoreCoCo is here to ensure your shopping experience is smooth and satisfying. Contact us for any assistance or inquiries.

Our Promise
  • At MoreCoCo, your satisfaction is our priority. We're committed to delivering quality and reliability, making your shopping experience as convenient and trustworthy as possible.

Product details


5099-610-279 Jabra 5706991026184 B0B783VHFG

Jabra Engage 50 II - USB-A UC Stereo

£113.99 and In stock

SKU5099-610-279

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