Dell puts its Enterprise Hard Drive offerings through a rigorous validation process before they are ever considered as additions to its line of PowerVault storage systems and PowerEdge servers. Only the very best drives meeting exacting specifications such as those for performance, duty cycles, Mean Time Between Failure (MTBF) and rotational vibration necessary for an enterprise-level environment are accepted for customer usage.
In order to provide ongoing support, Dell provides a patented online firmware update capability via the Dell Update Package (DUP). The DUP process translates to less downtime due to firmware maintenance updates.