DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport

Quick Code: Q767750 MPN: OT_1OS3PS
£76.00

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In Stock

Key Features

  • Self-heal before issues occurImprove Productivity
  • Benefit from hyperefficient resolution

Overview


ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.




At-a-glance


  • 24x7 direct access to in-region non-scripted ProSupport engineers

  • Benefit from hyperefficient resolution

  • Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts

  • Hardware and software support, proactive issue resolution with telemetry-driven insights.

  • Next business day onsite support after remote diagnosis

  • Self-heal before issues occurImprove Productivity




Reasons to buy

  • 24x7 direct access to in-region non-scripted ProSupport engineers
  • Benefit from hyperefficient resolution
  • Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts
  • Hardware and software support, proactive issue resolution with telemetry-driven insights.
  • Next business day onsite support after remote diagnosis
  • Self-heal before issues occurImprove Productivity

Specification

Technical Description: DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport
Features
Compatibility:The other products, software and hardware this product can be used with.
OPTIPLEX SMALL FORM FACTOR 7020 OPTIPLEX MICRO 7020
Parts replacement:
Yes
Troubleshooting:
Yes
Phone support:
Yes
Web support:
Yes
Number of years:Period of time over which the product may be used.
3 year(s)
Service time (hours x days):
24x7x365
Service included:
Parts and Labour
Service type:
ProSupport

Product details

OT_1OS3PS Dell

DELL Upgrade from 1Y Basic Onsite to 3Y ProSupport

£76.00 and In stock

SKU: OT_1OS3PS